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For Free Consultation
Call Us at:
248-432-2611 |
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Services  BPO Services |
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DTS leveraging its access to a ISO9000:2001 certified Off-shore
services facility in India can offer our clients very cost-effective
Business Process Outsourcing solutions. Our facility has
24x7x365 operational capability with over 1200 staff dedicated to
deliver quality services. Dedicated satellite links and ISDN enable
customers to communicate and exchange secure information with
ease.
Our services cater to Automotive, Healthcare, Financial, Publishing,
Mortgage, Call Center and Legal industries. Our Business
Process Outsourcing services include: |
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Content Production & Conversion Services |
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Our team has serving the content production and conversion needs
of UK and US based publishers, typesetters, associations,
professional societies, universities and research organizations.
We specialize in composition and pre-press services such as data
capturing, data conversion, database creation, typesetting and
document scanning.
We can process documents such as Novels, Biographies,
Dictionaries, Legal Books & Journals, Medical Books & Journals,
Financial publications and Technical Books & Journals. Our
Content Production and Conversion services include: |
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Data Entry, OCR, Graphics - for digitization of books & journals |
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Data Coding, Imaging and Indexing |
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Data Conversion (XML/SGML/HTML) |
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Page Make-up/Typesetting |
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e-Book and e-Learning content creation |
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Litigation Support |
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Forms Processing Services |
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Our forms processing services will enable our clients enhance
productivity and efficiency in their organization by simplifying data
capture, indexing and content management. Our team has the
capability to process large volumes of forms in a short time. We
can process following types of forms: |
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Insurance Claims Forms ( HCFA, UB92 etc...) |
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Clinical Research Data Forms |
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Invoices |
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Credit Card Applications and other general forms |
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Inbound/ Outbound Contact/Call Center |
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Our state-of-the-art call center and experienced call center agents
can provide comprehensive inbound/outbound call center services
for tele-marketing, customer care and help desk functions of your
organization. Our call center services include: |
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Lead Generation |
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Appointment Scheduling |
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List Cleansing |
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Client retention call backs |
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Customer loyalty programs |
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Up-sell / Cross-sell |
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Seminar registration |
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Customer Support |
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Technical Help Desk |
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